Refund policy

Return and Refund Policy

At ArcherBJJ, we take pride in providing top-quality Brazilian Jiu-Jitsu gear—including uniforms, rash guards, and shorts. We want you to be completely satisfied with your purchase, but we also maintain strict standards to protect the hygiene and integrity of our grappling equipment.

1. Return Window

You may request a return or exchange within 30 days of receiving your order. To initiate a return, please contact our support team at admin@archerbjj.com with your order number and the reason for your return. Returns sent back without prior authorization will not be accepted.

2. Return Conditions & Hygiene Policy

Because BJJ gear (gis, rash guards, spats, and shorts) comes into direct contact with skin during combat sports training, strict hygiene rules apply. To be eligible for a return or exchange:

  • Items must be brand new, unwashed, unworn, and in their original condition (free from any odors, hair, pet dander, or stains).

  • All original packaging, tags, labels, and product bags must be fully intact.

  • Gis that have been washed, shrunk, or worn on the mats cannot be returned. Please dry-fit your gi before washing or training in it.

  • We reserve the right to inspect all returned items and refuse returns that do not meet these hygiene and condition guidelines. Denied items will be shipped back to the customer at their own expense.

3. Return Shipping Costs

  • For standard returns or exchanges (such as a change of mind or an incorrect size choice), the customer is entirely responsible for all return shipping costs.

  • We strongly recommend using a trackable shipping method or purchasing shipping insurance, as ArcherBJJ is not liable for packages lost or damaged in transit back to us.

  • Original shipping fees paid at checkout are non-refundable.

4. Refunds and Exchanges

  • Exchanges: If you need a different size or color, specify the requested item when contacting support. Replacement items will be processed and shipped out once the original item has arrived and passed inspection.

  • Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

5. Defective, Damaged, or Incorrect Items

We carefully inspect our inventory, but if you happen to receive a damaged, defective, or incorrect item (e.g., a stitching flaw or wrong size sent by our mistake), we will make it right:

  • You must contact us at admin@archerbjj.com within 7 days of delivery with clear photos and a description of the issue.

  • We will cover the return shipping costs and issue either a full refund or a free replacement, based on your preference.

6. Final Sale & Clearance Items

Items marked as "Final Sale," "Clearance," or purchased during deep-discount promotional events are final sale and are strictly ineligible for return, exchange, or refund unless required by law.

7. Contact Us

If you have any questions regarding our return and refund process, please reach out to us at:

  • Email: admin@archerbjj.com

  • Address: 30 N Gould St Ste R, Sheridan Wyoming 82801, United States