Shipping & Delivery Policy

At ArcherBJJ, our goal is to get your Brazilian Jiu-Jitsu gear—including uniforms, rash guards, and shorts—into your hands and onto the mats as efficiently as possible. Please review our shipping practices and policies below.

1. Processing and Handling Time

All orders are processed and prepared for dispatch within 2 to 4 business days (Monday–Friday, excluding weekends and holidays).

Please note that processing time is separate from shipping time. During high-volume periods (such as new product drops, holidays, or sales events), processing times may be slightly extended. Once your order has been prepared and shipped, you will receive a confirmation email with tracking details.

2. Free Standard Shipping

We are pleased to offer Free Standard Shipping worldwide on all orders.

• Eligibility: Free standard shipping is automatically applied at checkout for eligible orders shipped within the United States and worldwide.

• Delivery Estimates: Free shipping orders are processed within the standard 2 to 4 business days and typically arrive within our standard 6 to 8 business day window.

• Exclusions: International shipments, expedited delivery methods, and select oversized items are excluded from this offer.

3. Shipping Times and Delivery

After processing, standard delivery generally takes 6 to 8 business days, depending on your exact location.

Disclaimer: All shipping times provided at checkout are strictly estimates and are not guaranteed. ArcherBJJ is not liable for any delivery delays caused by courier logistics, weather conditions, carrier strikes, or high-volume seasonal delays.

4. Customs, Duties, and Import Taxes (International Orders)

We are proud to ship worldwide. However, international shipments may be subject to import duties, taxes, and customs fees levied by the destination country's government.

• The customer is 100% responsible for paying any and all customs duties, import taxes, or clearance fees.

• ArcherBJJ has no control over these charges. If a package is refused by the customer due to unpaid customs fees and is returned to us, we reserve the right to deduct all original shipping costs and return shipping fees from any eligible refund.

5. Incorrect Addresses & Delivery Failures

It is the buyer's sole responsibility to ensure that the shipping address entered at checkout is entirely accurate and complete (including apartment or suite numbers).

• We are not responsible for packages that are lost, misdelivered, or returned to us due to an incorrect or incomplete address provided by the customer.

• If a package is returned to us due to an address error or because it was left unclaimed at a local post office, the customer will be responsible for paying an additional shipping invoice to have the item re-shipped. Original shipping costs are non-refundable.

6. Order Tracking

Once your package leaves our facility, you will receive an email containing a tracking number to monitor your delivery status. Please allow 24 to 48 hours for the carrier to update the tracking information in their system after the label is created.

7. Lost, Stolen, or Damaged Packages

Once a package is handed over to the shipping carrier, the legal risk of loss passes to the customer.

• ArcherBJJ is not legally responsible for packages that are lost in transit, stolen from porches, or marked as "Delivered" by the carrier but not received.

• If you believe your package was stolen or misdelivered, you must contact the shipping carrier directly to file a trace or claim. If an item arrives physically damaged due to transit mishandling, please contact us within 48 hours so we can assist you in opening a claim with the courier.

8. Order Cancellation Policy

Because our fulfillment team works quickly to process shipments, any requests to cancel or modify an order must be emailed to us within 24 hours of placing the order.

After 24 hours, or if the order has already entered the processing and packaging stage, we cannot accept cancellation requests. In this case, you will need to receive the item and initiate a standard return according to our Return Policy.

9. Contact Us

If you have any questions or concerns about your order's shipment, please do not hesitate to reach out to our support team:

ArcherBJJ

• Email: admin@archerbjj.com

• Address: 30 N Gould St Ste R, Sheridan Wyoming 82801, United States